Dubai does nothing by halves. The tallest building, the deepest pool, the most diamonds on a perfume bottle you name it, Dubai's either set the record or plans to within the next few years. Its biggest mall is equally ambitious. Dubai Mall opened in 2008 and cost an estimated $20 million to build. The

2023-05-19T09:24:32Z
  • Dubai Mall, built in 2008, has 1,200 shops, an ice rink, an aquarium, and a 26-screen movie theater.
  • Chloë James spent eight hours exploring everything from its designer storefronts to its Chinatown. 
  • She found the Americanness of the mall surreal and the shops overwhelmingly busy.

Dubai does nothing by halves. The tallest building, the deepest pool, the most diamonds on a perfume bottle — you name it, Dubai's either set the record or plans to within the next few years.

Its biggest mall is equally ambitious. Dubai Mall opened in 2008 and cost an estimated $20 million to build. The world's biggest mall by land area neighbors the world's tallest building — the Burj Khalifa — and covers more than 1 million square meters. 

Dubai Mall is like an indoor city with 1,200 stores, an ice rink, an aquarium, a virtual-reality park, a dinosaur skeleton, and a 26-screen cinema.

Chloë James/Insider

Despite living in the United Arab Emirates for two years, I've only ever visited the mall for a few hours — mainly to shop at the massive Zara.

James said she usually only visits the Dubai Mall for the Zara, not the wide array of amenities. Chloe James/Insider

I set out to spend a full day there to experience all the Dubai Mall offers. I arrived at noon and didn't leave until 8 p.m. 

Situated in downtown Dubai, you can reach Dubai Mall by metro or car. The metro includes an 820-meter walk through a tunnel from the station to the mall. If you're arriving by car, prepare to navigate a 14,000-space parking lot, with multiple entrances into the mall.

My day started with the mall's main attraction: shopping.

Chloë James/Insider

My first stop was Level Shoes.

Chloë James/Insider

Level Shoes is the world's largest luxury shoe store, stretching across 96,000 square feet. The store sells over 350 brands of shoes, ranging from Adidas sneakers to Louboutin pumps. The store also houses a café, VIP lounge, and spa.

I entered the mall via the ice rink where people can skate under fake snowfall.

Chloë James/Insider

I whipped out my phone and typed my first destination into the Dubai Mall app. The app works like Google Maps, helping shoppers navigate the retail labyrinth.

The app provided me with a detailed route from the Dubai Ice Rink to Level Shoes.

Chloë James/Insider

Visiting Levels was an exercise in window shopping for me.

Chloë James/ Insider

But it's hard to resist buying a bag for 3,600 UAE dirhams — around $1,000 — when you're surrounded by shoppers toting Prada hauls.

In Dubai Mall, everybody seems to shop like every day is pay day.

The bag in question. Chloe James/Insider

The most expensive outlets, like Louis Vuitton and Gucci, were filled with more shoppers than I've ever seen on Fifth Avenue in New York.

Chloë James/Insider

I felt slightly unworthy wearing Crocs.

Chloë James/Insider

Needing a crowd break, I trekked 10 minutes to the mall's Chinatown, home to a huge food hall, spa, and Instagrammable backdrops.

Chloë James/Insider

Newly opened in March, Chinatown was the emptiest area of the mall.

Chloë James/Insider

I sat down to eat noodles and strategize my next few hours.

Chloë James/Insider

I plotted a route to take me through the many shops.

Chloë James/Insider

Instead of zigzagging across the mall, I decided to work my way through it floor by floor, focusing on the more affordable stores. I hit all the mall staples, including H&M, Zara, Abercrombie, and Sephora.

Unlike your standard mall in 2023, these stores are all packed.

Chloë James/Insider

The chains all stock products similar to those available in the UK and the US, just priced slightly higher to accommodate the exchange rate.

There are a few over-the-top features that are very Dubai, such as a massive indoor waterfall and a replica of a traditional souk ...

Chloë James/Insider

The first time I visited, I was totally dazzled by these kinds of details.

Would all of Dubai be this extravagant? Now I know the answer is 'yes,' the main thing I notice is the crowds gathered around them with their phones out.

... as well as a large dinosaur skeleton hanging from the ceiling.

Chloë James/Insider

Aside from these features, it all feels very American. From Bloomingdale's to Dave's Hot Chicken, Dubai Mall is home to many chains I've only seen in the US.

Sinéad Baker

Judging by the size of the Reese's section at Candylicious World, the mall's audience is either people who are fascinated by or familiar with American culture.

Chloë James/Insider

Chowing down in a Texas Roadhouse in the shadows of Burj Khalifa is a surreal experience.

By 5 p.m., locals started to mix with the tourists and the shops became unbearably busy.

Chloë James/Insider

Queues formed to get onto the escalators, and I began to feel overwhelmed, so I went to the aquarium.

You can see some Dubai Aquarium & Underwater Zoo enclosures from the Cheesecake Factory or outside the Missguided store without paying to enter the aquarium.

Chloë James/Insider

I bought a 199 dirhams ticket, about $50, to get full access to the 33,000 animals on display. Exhibits include penguins and an underwater tunnel.

Chloë James/Insider

I emerged at 7 p.m. having walked 14,567 steps. I felt like I'd spent the day at a theme park rather than a mall; I was completely exhausted.

Chloë James/Insider

I made my way to the Dubai Fountains where water displays are choreographed to music at 7 p.m. every night. Outside, crowds went from bad to worse. With most of my sight line blocked by iPhones, I called it a day.

Dubai Mall is more of an entertainment complex than a mall.

Chloë James/Insider

It can feel overwhelming and your wallet will suffer, but go with the mindset that you're experiencing a taste of the Dubai spectacle and you won't be disappointed.

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